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Have you ever walked into a room and felt unwanted?  What about going into a store and feeling ignored? What about the opposite experience, going into a building and feeling like they expected your arrival?  I had that experience once when getting ready to lease an office space.  The day I arrived, there was a sign out front that said “Welcome, Robert Kennedy III.”

I felt like a champion.

Not every organization does this, however.  Why not?  Well, the culture of a company helps to dictate what they feel is important.  You might think that it obvious that the important person should be everyone who walks through the doors.  But, that isn’t always the case.
Culture makes a huge difference and it must be intentional.  Otherwise, it affects more than just your customers.  It affects your company results.
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Today’s Guest

ChrisEdmonds
 After a 15-year executive career leading and managing successful business teams, my guest, Chris Edmonds, began his consulting company in 1990. Since 1995, he has also served as a senior consultant with The Ken Blanchard Companies.
Chris is the best selling author or co-author of seven books, including his latest book,The Culture Engine, and Ken Blanchard’s Leading at a Higher Level.
[bctt tweet=”On a scale of 1-5, culture is a 10. – Chris Edmonds”]

Listen to the show:


Here’s What You’ll Find Out In This Episode:
  • 3 Important things to consider when developing culture
  • How culture affects results
  • How to form relationships that make a difference
  • How Chris began his consulting practice
  • How to fire volunteers

 


Links/Resources Mentioned:

Chris Edmonds’ Website

Chris on Social Media
Twitter   |   LinkedIn 

Books

Our Sponsor www.training-pros.com
[bctt tweet=”The quality of the work environment trumps the product. – Chris Edmonds”]

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If you have an idea for a podcast episode, a guest you’d like to see interviewed or just a question that you want to ask, contact me by clicking here.  I’d love to hear from you.

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